THESIS is an easy to use, cloud based solution which can be up and running within a few hours. The system is user-friendly and full training is provided as part of the set-up process.
THESIS manages most typical business processes including document workflow, task and records management as standard.
For more advanced processes that do not exist in the standard edition, we also offer an advanced THESIS roll out. As part of the advanced implementation, we will perform a full audit of your business processes and customise the solution to ensure that it meets your needs.
System implementation
What is included as part of an installation?
Standard implementation
- THESIS is activated in the cloud.
- Your system administrator and users are given full training on how to use the platform. Training is typically delivered in groups of up to 10 users and can be done onsite or remotely.
- You will receive ongoing technical support and consultancy for one month after your go-live with THESIS to ensure that the platform is optimised to your suit your business needs.
Advanced implementation
Advanced implementations include everything that you would get with a standard implementation plus a business process audit. This audit enables our team to customise THESIS to your specific business processes.
The auditing process includes:-
Full evaluation of existing business processesA full review of business processes with key stakeholders and drafting of a functional specification.
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Functional specification and recommendations for discussion and sign-offFace-to-face evaluation with your stakeholders to create a specification which details a comprehensive roadmap for required functionality and system capabilities.
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Customisation and extension of THESIS functionality in line with the approved specificationOnce the specification has been signed off, customisations and extensions will be developed, iterated and tested before rollout.
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System demonstration of new settings and customisationsCustomisations and extensions will be demonstrated to stakeholders.
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Maintenance periodDuring your maintenance period, your key stakeholders will be able to provide feedback and test the new customisations and functionality.
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User trainingOnsite training is given to your users on both the out of the box THESIS features and business-specific extensions.
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System migrationLegacy data from multiple systems can be migrated to THESIS.
Technical support
We offer various levels of technical support including tailored individual plans if required.
Services include:
- Telephone, email and Skype support
- System advice and best practice consultancy
- System administration and configuration
- Database optimisation
- Analysis of user actions and recommendations for optimal system use
- Designing and refining reports using Reports wizard