There is no denying that Covid-19 has dramatically changed the way we work. When the UK Government first announced a lockdown in March, the world of work for those based in an office changed almost overnight. Employees were asked to work remotely, and businesses needed to facilitate this immediately, regardless of whether they had a flexible working policy and necessary tools in place.
Digital transformation has long been on the agenda for businesses with varying degrees of success. A 2019 report noted that 85% of enterprise decision makers believe that they must make “serious progress” on digitally transforming their businesses in the next two years to avoid falling behind the competition and negatively affecting their bottom line.